Riley
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Riley vs Weave

Phones, texting, payments, plus the coworker pulling it together.

audit the outcome · verify activation · prove it every Friday

Weave is the dental front-office stack. Riley is the AI receptionist sitting on top of it (or your existing stack), drafting the work.

R

Riley

Free $0 · Starter $99 · Growth $249 · Studio $499/mo

AI coworker for dental practices. Drafts review replies, runs recall, recovers missed calls, and ships a weekly digest in Slack.

W

Weave

$300 to $500+/mo (per location)

Phone + texting + payments for healthcare practices. PMS-tied, hardware-adjacent, mature dental footprint.

Short version

Four bullets, the whole comparison.

  • Weave is infrastructure (phones + SMS + payments). Riley is the operator using it.
  • Both deliver in dental. Riley adds AEO + AI review drafting that Weave doesn't ship.
  • Weave is a stack swap. Riley plugs into the stack you already have.
  • If you're swapping your VoIP system, look at Weave. If you want a coworker layered on top, Riley.

Feature by feature

What's actually different.

Feature
Riley
Weave

Phone system replacement

No
Yes

AI voice receptionist

Outbound phone + missed-call SMS recovery (inbound Q3 2026)
Basic auto-attendant

SMS/MMS messaging

Recovery SMS only
Full inbox

AI review drafting (approval-first)

Yes
No

AEO signal tracking

Yes
No

Dental PMS sync

Yes
Yes

Text-to-pay

No
Yes

Slack delivery

Yes
No

No hardware required

Weave often ships hardware desk phones

Yes
No

Implementation timeline

Same day
1 to 4 weeks

Why practices switch

The difference that shows up in your week.

Layers on, doesn't replace

Riley plugs into your existing phone system, your existing PMS, your existing reviews via GBP OAuth. Weave wants to be the stack.

AI that drafts the work

Weave's AI auto-attendant routes calls. Riley actually drafts the SMS recovery, the review reply, the recall message. Different job.

Same-day go-live

OAuth → Slack notify → first drafts in hours. Weave's hardware-based onboarding is 1 to 4 weeks.

Honest pricing

Plans from $99 to $499/mo, visible on the homepage. Weave is sales-quoted per-location and pricing isn't on the marketing site.

When to choose which

Not a fit for everyone. Honest take.

Choose Riley if

You already have a phone system + PMS you're happy with, and want a coworker drafting reviews/SMS/AEO on top.

Choose Weave if

You're replacing your phone system anyway and want a single vendor for phones + SMS + payments, even if the AI is shallow.

See it in your own practice.

Start with an outcome audit, activation checks, and a proof path before anything goes out live.

Get outcome auditBook a 15-min demo