Phone is one channel, not the product
Arini does phone well. Riley does phone, plus reviews, plus AEO, plus recall, because dental front-office work isn't just calls.
Riley vs Arini
audit the outcome · verify activation · prove it every Friday
Arini answers the phone. Riley answers the phone, drafts the review replies, tracks AEO, and runs hygiene recall, all in one Slack channel.
Riley
Free $0 · Starter $99 · Growth $249 · Studio $499/mo
AI coworker for dental practices. Drafts review replies, runs recall, recovers missed calls, and ships a weekly digest in Slack.
Arini
$300 to $600/mo (per location, sales-quoted)
Dental AI phone receptionist. Tight focus on inbound calls + booking; strong dental positioning.
Short version
Feature by feature
AI phone receptionist
Dental PMS sync
Review reply drafting
AEO signal tracking
Hygiene recall messaging
Slack delivery
HIPAA BAA
Missed-call SMS recovery
Outcome ledger (ROI proof)
Multi-location pricing
Why practices switch
Arini does phone well. Riley does phone, plus reviews, plus AEO, plus recall, because dental front-office work isn't just calls.
Arini's results show up in Arini's dashboard. Riley's results show up in your Slack, the place your team already lives.
Arini reports 'X% of calls answered'. Riley reports 'X recovered appointments worth $Y', written to a per-tenant ledger you can take with you.
Both ship dental packs. Riley's covers more of the practice: same level of care, more channels.
When to choose which
Choose Riley if
You want one AI handling phone + reviews + AEO + recall in Slack: fewer vendors, fewer logins.
Choose Arini if
You only need an after-hours phone agent and don't want a tool doing anything else. Arini's narrow focus is the feature.
Start with an outcome audit, activation checks, and a proof path before anything goes out live.