Refund policy

Last updated June 2026 · The short version: the proof is tied to the price.

Month-to-month, cancel anytime

There are no contracts and no lock-in. Riley is billed month to month. You can cancel anytime from your billing page, and you won't be charged again after you cancel.

The empty-receipt promise

Every Friday, Riley sends you a receipt of the real work done that week. If a Friday receipt ever comes back empty, meaning Riley got nothing real done for you that week, that month is free. We'll refund or credit it. The proof is tied to the price.

The one-time Authority Audit ($99)

The $99 Authority Audit is a one-time deliverable. If we don't deliver your audit, you get a full refund. Because it's a completed piece of work once delivered, refunds after delivery are handled case by case. Just reach out and we'll make it right.

What we don't promise

We can't promise a #1 spot on Google or that ChatGPT will recommend you. Nobody controls those, and anyone who promises it isn't being straight with you. What we promise is the real work, done and proven every week. Our refund terms are built around that work, not around outcomes we don't control.

How to request a refund

Email billing@hireriley.com with your account email and we'll take care of it quickly. If something didn't feel right, tell us. We'd rather fix it than keep money we didn't earn.