Documentation
audit the outcome · verify activation · prove it every Friday
Riley is approval-first and Slack-delivered, so most setup is OAuth and brand-voice configuration. The rest is concrete workflows and integration notes.
Three steps from signup to your first approved review reply. About 30 seconds of work, then Riley starts drafting.
Riley plugs into 24+ named integrations directly, plus 3,000+ apps through our integration partner network.
Native bot. Approval-first review replies, weekly digest, missed-call recovery.
OAuth-first. Riley reads every review, posts on approval, drafts GBP Q&A.
Per-practice activation during onboarding for Open Dental, Eaglesoft, Denticon via our PMS bridge. Appointments and recalls read-only at launch, scoped per approved pilot.
Outbound calls + missed-call SMS recovery today; inbound AI voice receptionist is on the roadmap.
Stripe checkout + customer portal. Checkout captures payment, opens the customer portal for plan changes, and activates your subscription.
Gmail, HubSpot, Notion, Linear, GitHub, and the rest of your stack via our integration network. Availability varies by app, confirmed during setup.
Five concrete workflows. Each shipped tested. You approve everything before it goes live.
PHI-scanned drafts in your voice, approved in Slack, posted to GBP.
Riley's phone agent catches missed calls and drafts a personalized SMS recovery.
Reads PMS, segments past-due patients, drafts the recall SMS.
Tracks 6 signals AI search uses; drafts FAQ + schema to close gaps.
Monday morning Slack digest. 4 numbers, no logins, optional PDF.
Riley is approval-first and HIPAA-aware by default. Per-tenant egress policy you control.
Every external action gates on owner approval. Configurable per workflow.
BAA available for HIPAA-covered workspaces under a signed agreement. PHI scanner on every outbound message.
Choose where your data is allowed to be processed: default, BAA-covered AI only, or fully on-premise. Set per workspace from settings.
Compliance roadmap, sub-processor list, security disclosures.
Riley writes every recovered patient, posted reply, and recall response to a per-tenant ledger. ROI proof you can take with you.
Reviews replied, calls recovered, recall responses, AEO citations gained.
Per-tenant table, visible in your dashboard, exportable as CSV/JSON.
Cancel anytime and take your outcome history. No lock-in via opaque metrics.
Most practices never need this. But if you want to plug Riley into custom workflows, the API is here.
Riley posts review events, recovery events, recall events to your webhook.
If an integration isn't in our list, bring your own via MCP or our connector framework. Contact support to wire it up.
Practice-specific skills can be drafted with Riley in Slack. Ask and we wire it up.
The fastest path is Slack. Once you've signed up, ask Riley directly. She'll route to a human if she can't answer.