Roadmap

What we're shipping next.

audit the outcome · verify activation · prove it every Friday

Honest about status. “Shipped” means in production. “In flight” means actively coded this quarter. “Planned” means committed but unstarted. No vaporware listed.

5
Shipped
5
In flight
10
Planned

Q2 2026 (CURRENT)

Operator beta: reviews, AEO, recall, voice

Review reply approval workflow

Shipped

GBP OAuth + drafting + Slack approval + PHI scan. Production-grade.

AEO 6-signal scoring + content drafts

Shipped

Weekly scorecard with FAQ + schema drafts to close gaps.

Hygiene recall, PMS-aware

Shipped

Open Dental / Eaglesoft / Denticon read; segmented SMS drafting.

AI phone receptionist

Shipped

After-hours pickup + missed-call SMS recovery LIVE.

Outcome ledger (per-tenant)

Shipped

Every recovered patient logged in a per-tenant ledger.

Multi-location dashboard

In flight

Manage multiple client locations from one workspace. Consolidated brief.

Brand-voice tuner UI

In flight

Tone/style sliders in settings instead of free-text prompt.

Microsoft Teams delivery channel

In flight

JWT-verified Bot Framework webhook. Beta: needs Azure setup.

Q3 2026

Trust + enterprise: SOC2, custom workflows, marketplace

SOC2 Type 2 certification close

In flight

Audit in progress. Target: Q3 close. Public report at /trust on completion.

Insurance eligibility integration

In flight

Auto-verify insurance pre-appointment. Beta now → GA.

Custom skills via Slack-native builder

Planned

Ask Riley in Slack to add a skill; we wire it up.

Owner brief PDF export to CPA / consultant

Planned

Weekly digest as branded PDF, auto-emailed.

Webhook outbound for outcome events

Planned

POST reviews-replied, calls-recovered, recall-converted to your endpoint.

Q4 2026

Vertical depth: orthodontics + multi-brand DSO

Orthodontics vertical pack

Planned

Consult-to-bracket-on conversion workflow, retainer recall, follow-up cadence.

DSO consolidated reporting

Planned

Multi-brand rollup for groups managing 10+ locations across brands.

Dentrix Ascend native PMS connector

Planned

Direct integration alongside our existing PMS bridge.

ZocDoc + Healthgrades review aggregation

Planned

Read + draft replies across non-Google sources.

2027+

Adjacencies: verticals beyond dental

Medical front-office pack

Planned

Primary care + specialty clinics. PHI-aware reply + recall + AEO.

Veterinary pack

Planned

Pet practice workflows. Recall sensitivity higher than dental.

Legal intake pack

Planned

Conflict-check prompts, consultation scheduling, intake triage.

Want something on the roadmap?

Customer requests skip the queue. Tell us in Slack or via the contact form. We re-prioritize monthly based on what active practices actually ask for.