Review reply approval workflow
ShippedGBP OAuth + drafting + Slack approval + PHI scan. Production-grade.
Roadmap
audit the outcome · verify activation · prove it every Friday
Honest about status. “Shipped” means in production. “In flight” means actively coded this quarter. “Planned” means committed but unstarted. No vaporware listed.
Q2 2026 (CURRENT)
GBP OAuth + drafting + Slack approval + PHI scan. Production-grade.
Weekly scorecard with FAQ + schema drafts to close gaps.
Open Dental / Eaglesoft / Denticon read; segmented SMS drafting.
After-hours pickup + missed-call SMS recovery LIVE.
Every recovered patient logged in a per-tenant ledger.
Manage multiple client locations from one workspace. Consolidated brief.
Tone/style sliders in settings instead of free-text prompt.
JWT-verified Bot Framework webhook. Beta: needs Azure setup.
Q3 2026
Audit in progress. Target: Q3 close. Public report at /trust on completion.
Auto-verify insurance pre-appointment. Beta now → GA.
Ask Riley in Slack to add a skill; we wire it up.
Weekly digest as branded PDF, auto-emailed.
POST reviews-replied, calls-recovered, recall-converted to your endpoint.
Q4 2026
Consult-to-bracket-on conversion workflow, retainer recall, follow-up cadence.
Multi-brand rollup for groups managing 10+ locations across brands.
Direct integration alongside our existing PMS bridge.
Read + draft replies across non-Google sources.
2027+
Primary care + specialty clinics. PHI-aware reply + recall + AEO.
Pet practice workflows. Recall sensitivity higher than dental.
Conflict-check prompts, consultation scheduling, intake triage.
Customer requests skip the queue. Tell us in Slack or via the contact form. We re-prioritize monthly based on what active practices actually ask for.