Riley
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Riley vs Lindy

Build your own agent, or hire one that's already trained.

audit the outcome · verify activation · prove it every Friday

Lindy hands you a builder. Riley hands you a coworker who already knows dental review etiquette, HIPAA constraints, and hygiene-recall economics.

R

Riley

Free $0 · Starter $99 · Growth $249 · Studio $499/mo

AI coworker for dental practices. Drafts review replies, runs recall, recovers missed calls, and ships a weekly digest in Slack.

L

Lindy

$50 to $200/mo + usage credits

Visual agent builder. Drag-and-drop workflows across email/SMS/Slack/web. Generalist, no vertical depth.

Short version

Four bullets, the whole comparison.

  • Lindy is a builder (Zapier-with-LLMs). Riley is a trained operator.
  • Lindy is generalist. Riley is dental-vertical out of the box.
  • Lindy is cheaper if you have an in-house ops person to build. Riley is cheaper if you don't.
  • Time-to-first-value: Lindy days/weeks. Riley hours.

Feature by feature

What's actually different.

Feature
Riley
Lindy

Visual workflow builder

No
Yes

Pre-trained dental skills

pre-built dental workflow library included

Yes
No

HIPAA-aware drafting

Yes
No

Approval queue before send

Yes
Configurable

Slack delivery

Yes
Yes

Email + SMS delivery

Email LIVE; SMS via phone-agent recovery
Yes

Dental PMS integration

PMS bridge: Open Dental, Eaglesoft, Denticon (setup required)
No

Review reply drafting

Yes
DIY workflow

AEO signal tracking

Yes
No

Setup time

Hours
Days to weeks

Why practices switch

The difference that shows up in your week.

Pre-trained beats builder

Lindy gives you Lego. Riley gives you the building. If you have a dedicated ops person who wants to design workflows, Lindy is great. If you have a dentist who just wants results, Riley.

Dental knowledge baked in

Pre-built workflows for review reply, AI-search visibility audits, recall reactivation, new-patient sequences, and insurance verification. Lindy's templates are generic.

Approval-first as default

Riley's default is 'draft for owner approval'. Lindy can be configured that way; you have to remember to.

Outcome ledger out of the box

Riley writes outcomes (reviews posted, calls recovered, recall conversions) to a per-tenant ledger. Lindy reports workflow runs.

When to choose which

Not a fit for everyone. Honest take.

Choose Riley if

You own a practice, not an ops team. You want results, not a builder.

Choose Lindy if

You have a technical ops person who wants to design custom agentic workflows across email/SMS/Slack/web. Lindy's builder is genuinely good for that.

See it in your own practice.

Start with an outcome audit, activation checks, and a proof path before anything goes out live.

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